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Corrections, reader questions and media queries. We are journalists and explainers, not your electricity retailer.
Email arrives at support@worldwidebacklinks.com. The form posts to /api/contact on this site. If you are pitching a guest guide, use the dedicated write for us page so the subject line is filed correctly.
For a life-threatening electrical emergency call 000. For a supply outage, use your distributor’s fault number on the bill — the retailer cannot restore a wire. Complaints about a retailer go first to the retailer, then to the energy ombudsman in your state, as set out in how to dispute an energy bill.